Make AI recommendations easier to understand.
Problem
In beta, Rivva moved things on people's schedules without saying why. Users either accepted blindly or ignored the AI entirely. Neither is trust.
Figure 01 — Every recommendation now carries its reasoning. Before Rivva asks users to act, it explains what it noticed and why the change helps.
Decision
We decided that no recommendation would appear without an explanation a non-technical person could read in one glance. That constraint shaped the interaction model: recommend, explain, then let the user decide.
Outcome
Acceptance of recommendations went up because people finally understood what they were agreeing to.



